Caregiver Support

TCARE and IDS Announce Strategic Partnership to Strengthen Caregiver Support

January 12, 2026 · 3 min read

TCARE® and Innovative Data Systems (IDS), developer of the AgingIS platform used by Area Agencies on Aging (AAAs) and Community-Based Organizations (CBOs) nationwide, today announced a strategic partnership designed to transform how aging services organizations support family caregivers.

Caregiver Support: A Critical Pillar Supporting Older Adults

Family caregivers make it possible for older adults to remain safely in their homes and communities — a cornerstone of healthy aging that also reduces pressure on an already overextended healthcare system. Yet caregivers are experiencing rising levels of stress as they juggle the competing demands of caregiving, family responsibilities, and work, all while trying to navigate support systems that are often fragmented and difficult to access.

A New Standard for Caregiver Support in Aging Services

Through this partnership, TCARE will be offered as a premium enhancement to the AgingIS platform. Users of TCARE will have the option to integrate with AgingIS as their case management system of record, and users of AgingIS will have the option to access TCARE's suite of caregiver services.

TCARE's Evidence-Based Caregiver Support Model

TCARE has documented success in reducing caregiver burden by 45% and achieving significant healthcare cost savings through delayed institutionalization and reduced emergency department visits.

AgingIS's Software Platform for Aging Services

AgingIS is a full-suite case management and service delivery software system used by AAAs, CBOs, and Community Care Hubs. AgingIS supports Information & Assistance and Referrals, Case Management across the full client lifecycle, Service Provider solutions for home-delivered meals, congregate meals, transportation, and caregiver support, and compliant reporting for NAPIS, OAAPS, grants, and other state/federal reports.

By embedding TCARE's evidence-based protocol directly into AgingIS workflows, organizations will benefit from advanced integrations that eliminate duplicative data entry, automated workflows that reduce administrative burden, clean and unified client and caregiver records inside AgingIS, and seamless coordination between caregiver assessments, care plans, and service delivery. AAAs and CBOs will gain unprecedented visibility into caregiver needs and outcomes — strengthening Community Care Hub models.

A Partnership Rooted in Mission

"Caregiver support is not an add-on; it is a critical pillar of community-based care. This partnership brings together AgingIS as the system of record and TCARE as the caregiver support, enabling AAAs and CBOs to identify risk earlier, deliver the right support faster, and clearly track outcomes that strengthen families, communities, and long-term sustainability." — Lindsey Neimeier, CEO of TCARE

"At Innovative Data Systems, we view technology as a catalyst for impact. By partnering with TCARE, we are uniting two leading solutions to advance Community Care Hub models — enabling AAAs and their provider networks to coordinate caregiver support more effectively and deliver timely, meaningful services that sustain the well-being of the communities we serve." — J.Y. Chia, Co-CEO of Innovative Data Systems

About TCARE

TCARE® is an evidence-based caregiver support platform that helps prevent burnout and improve outcomes for families and communities. For more than 15 years, it has empowered family and professional caregivers through personalized guidance, data-driven insights, and proven results — partnering with health plans, insurers, employers, associations, and Area Agencies on Aging. Visit www.tcare.ai.

About Innovative Data Systems

Innovative Data Systems provides cloud-based software solutions that empower organizations to deliver care and coverage for older adults and individuals in need. IDS partners with public- and private-sector organizations to create innovative solutions that improve efficiency, ensure compliance, and strengthen service delivery. Visit www.indatsys.com.

← Back to all articles