Terms of Service

Last Update: March 2026

This Terms of Service (“TOS” or “Agreement”) is a legal agreement between you (“Customer,” “User,” or “you”) and Innovative Data Systems Group LLC (“Company,” “we,” “us,” or “our”). It governs your access to and use of all Company software products, software-as-a-service (SaaS) platforms, websites, and related support or consulting services (collectively, the “Services”). By creating an account, accessing, or using any Company Service, you agree to be bound by this TOS. If you use a specific Company software product that includes its own End User License Agreement (EULA), that EULA supplements this TOS and applies only to that product. In the event of a conflict between this TOS and a product-specific EULA, this TOS governs generally, except for terms that specifically relate to the software license, which are governed by the applicable EULA. If you do not agree to these terms, you must not access or use the Services.

1. Acceptance of Terms
By accessing or using any products, software, or services (“Services”) provided by Innovative Data Systems Group LLC (“Company,” “we,” “us,” or “our”), you (“Customer” or “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you are not authorized to access or use the Services.

2. Scope of Services
Company provides software, software-as-a-service, and related support, development, and consulting services. Service details, pricing, and descriptions are included in our proposal, commercial agreement, or order form (“Order”). These Terms govern all use of the Services.

3. Accounts and Access
You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. You are responsible for all actions taken under your credentials, whether authorized or unauthorized, if caused by your negligence or failure to maintain reasonable security measures (such as using strong passwords or enabling multi-factor authentication). You must provide accurate information and promptly update it as needed.

4. Fees and Payment
All fees are as listed on your Order or pricing page. Payments are due as stated during purchase or invoicing.
Company reserves the right to change prices and fees at any time. All fees are non-refundable except as required by law or otherwise determined by Company at its sole discretion. Late payments may accrue interest at a monthly rate. All fees are exclusive of applicable taxes, duties, or governmental assessments, which are your responsibility.

5. Term and Auto-Renewal
Unless otherwise specified, subscriptions or service terms automatically renew for successive periods equal to the expiring term at the then-current rates, unless either party provides written notice of non-renewal at least thirty (30) days before the end of the current term.

6. Intellectual Property and Software Ownership
The Software Products and all associated components, media, documentation, and online materials are licensed, not sold. Company (or its affiliates) reserves total ownership and all rights to any software, tools, code, documentation, or materials provided.

Grant of License
You are granted the right to access and use the software products through a compatible web browser, in accordance with these Terms and any applicable End User License Agreement (EULA).

Restrictions and Prohibitions
You may not use the Services for any purpose other than their intended function, and all access is strictly limited to authorized users within your organization. Without limiting the foregoing, you agree not to: (a) distribute, rent, sublicense, or otherwise make the Services available to any third party, or allow access by external developers or hosting providers, without prior written permission from Company; (b) reverse engineer, decompile, disassemble, or attempt to derive the source code of any Company software; (c) systematically scrape, harvest, or extract data from the Services by automated means, including bots, scripts, or crawlers; (d) use the Services to transmit malware, viruses, or any code designed to disrupt, damage, or gain unauthorized access to systems; (e) attempt to circumvent or disable any security, access control, or authentication feature of the Services; (f) impersonate any person or entity or misrepresent your affiliation with any person or entity; (g) use the Services to store or transmit content that is unlawful, defamatory, or that infringes the intellectual property or privacy rights of any third party; (h) use the Services in any manner that could damage, overburden, or impair Company's infrastructure or interfere with any other party's use of the Services; or (i) use the Services to compete with Company or to develop a substantially similar product or service.

7. Confidentiality
You may have access to Company’s confidential or proprietary information. You agree to keep such information confidential and use it only as necessary to use the Services. These obligations continue for five (5) years after disclosure, except that trade secrets remain protected indefinitely.

8. Customer Data, Data Ownership, and Backup
All data entered, processed, or stored through Company’s software or services is solely the property of the Customer or its associated agency. Data will be backed up in accordance with our company’s policies. Such backups are maintained as part of standard operations to ensure data protection and continuity. Company may collect limited technical and operational information (e.g., IP addresses, system performance metrics) necessary to operate and secure the Services, but does not access or use Customer data except as described above.

9. Service Availability, Modifications, and Beta Features
We may modify, suspend, or discontinue any part of the Services at any time with reasonable notice. We are not liable for service interruptions caused by factors outside our control.

From time to time, we may offer features or functionality identified as “beta,” “pilot,” or “experimental.” Such features are provided “AS IS,” without warranties of any kind, and may be changed or discontinued at any time.

We may update or replace these Terms at our discretion. For material changes, we will provide at least thirty (30) days’ notice. Continued use of the Services after such notice constitutes acceptance of the updated Terms.

10. Indemnification
You agree to indemnify and hold Company harmless from claims, damages, or expenses arising from your misuse of the Services, your data, or your breach of these Terms.

11. Limitation of Liability
To the maximum extent permitted by law, Company’s total aggregate liability for any claim arising out of or relating to the Services or these Terms is limited to the greater of (a) the total fees paid by you to Company during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100). Company is not liable for indirect, incidental, or consequential damages, including lost profits, data, or goodwill.

12. Disclaimer of Warranties
The services are provided “as is” and “as available.” Company disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. Company does not warrant that the services will be uninterrupted, error-free, or secure, nor that any defects will be corrected.

13. Third-Party Services and Integrations
The Services may interoperate with third-party software, platforms, or data sources (“Third-Party Services”). Your use of such Third-Party Services is governed solely by the terms and policies of those third parties. Company disclaims all responsibility and liability for Third-Party Services, including their content, accuracy, or availability, and is not responsible for any loss or damage arising from your use of them. You agree to comply with all applicable third-party terms and are solely responsible for any risks arising from integrations or data synchronization.

14. Termination
Without prejudice to any other rights, Company may terminate this Agreement if you fail to comply with these Terms or any applicable agreements. Upon termination, your access to affected software or services will be terminated, and upon your written request, Company will provide you with a copy of all existing data for your license in an appropriate format. Termination does not relieve you of payment obligations for any fees already incurred.

15. Force Majeure
Company shall not be liable for any delay or failure in performance due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, government actions, labor disputes, power or internet outages, or other events of force majeure.

16. Compliance
You agree to comply with all applicable laws in connection with your use of the Services. Company is not a HIPAA Business Associate unless agreed separately in writing.

17. Governing Law
These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles. All disputes shall be resolved exclusively in the state or federal courts of Missouri.

18. Notices
You agree to receive notices electronically via email or through your account. Company notices may be sent to the contact information you provide.

19. Limitation Period
Any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the cause of action accrues, or it is permanently barred.

20. Publicity Rights
Unless otherwise agreed in writing, Company may identify you as a customer and use your name and logo in proposals, case studies, and marketing materials. You may revoke this permission by providing written notice.

21. Assignment
You may not assign these Terms without Company’s written consent. Company may assign these Terms as part of a merger, acquisition, or sale of assets.

22. Entire Agreement
This document, together with any applicable product-specific End User License Agreements (EULAs), constitutes the entire agreement between you and Company and supersedes all prior or contemporaneous proposals, communications, or understandings.

Innovative Data Systems Group LLC
A Missouri-based Limited Liability Company
Email: info@indatsys.com

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